Q.
What types of construction products do you sell?
A.
We sell a variety of construction products, including Kärcher, Pressure Washers, Wall Chasers, Steam Cleaners, and more.
Q.
How can I place an order?
A.
To place an order on our construction e-commerce website, simply browse our product offerings, select your desired items and add them to your cart. When you're ready, proceed to checkout, where you'll provide your shipping details and confirm your order. Once done, we'll swiftly process your order and ensure your chosen items are on their way to you. It's that simple!
Q.
What are your shipping options and delivery times?
A.
We offer different shipping options, and delivery times may vary based on your location and the selected shipping method. You can find detailed information in our Shipping Policy.
Q.
How do I contact customer support??
A.
Absolutely, you can reach out to our customer support team for assistance or inquiries through various means. For immediate assistance, please call us at +601159636401. If you prefer to communicate in writing or have a non-urgent inquiry, you can send us an email at [email protected] Our responsive and knowledgeable staff is ready to assist you promptly, ensuring a smooth and satisfactory experience with our construction products and services.
Q.
Do you offer warranties on your products?
A.
Yes, we take pride in offering warranties on our construction products. We understand the importance of product reliability in the construction industry. Therefore, many of our items come with manufacturer warranties to provide you with peace of mind. The specific warranty details may vary depending on the product, so we recommend checking the warranty information provided on the product page or contacting our customer support for precise details regarding the product you're interested in. Your satisfaction and confidence in the quality of our products are of utmost importance to us.
Q.
What if I receive a damaged or incorrect item?
A.
In the rare event that you receive a damaged or incorrect item in your construction order, we have a dedicated support team ready to assist you promptly. Please contact our customer support within 7 of receiving the item, and we will guide you through the return or exchange process. We may require some details and possibly photos to assess the issue efficiently. Rest assured, your satisfaction is our priority, and we will work diligently to resolve the situation and ensure you receive the correct and undamaged product as soon as possible. Your trust in us is essential, and we are committed to making your construction shopping experience hassle-free.
Q.
How can I stay updated on your latest products and promotions?
A.
Staying informed about our latest construction products and exciting promotions is easy! To keep up-to-date with our offerings, special deals, and news, we recommend subscribing to our newsletter. Simply visit our website and enter your email address in the subscription box located at the bottom of the page. By doing so, you'll receive regular updates delivered straight to your inbox.
Q.
What is your cancellation policy?
A.
If you need to cancel an order, please contact our customer support as soon as possible. Cancellation policies may vary depending on the order status and products involved.